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Britannia Bradshaw have been moving homes for generations, and we value your home and its contents as much as you do. However, we also know that occasionally accidents can happen.
Because of the nature of a removal - all of your worldly goods are being transported to another location - we suggest you have insurance for your removal to protect against the unexpected.
We are able to provide you with insurance to suit your individual needs and belongings. We are also able to match it to the destination you're moving to, should you be moving overseas.
We offer a variety of insurance packages to suit your individual removal and storage requirements.
Of course, we do everything we can to avoid a situation where you'd need to claim, including using the latest packing and loading techniques. But we're all human, and occasionally accidents can happen.
We also suggest you check your home and contents insurance policies to see if they cover your belongings during your removal, at what level they're covered and if you need to purchase a supplemental policy.
House sales and rental agreements don't always happen as planned, and sometimes you find yourself waiting longer for the keys to your new home than you expected. When that happens, removal companies normally charge a waiting time while the keys are delayed. To protect against these charges, you can also purchase a Late Key Waiver, which covers the charges for time spent waiting for late keys.
House sales fall through near the time of completion, chains collapse, builders don't finish houses on time, or the sale or lease agreement is simply delayed for another reason. If you've already booked your removal, it can be expensive to reschedule or cancel it completely. To help protect you against the potential costs of a delayed or cancelled move, we offer Cancellation Cover. Full details of the plan, how it works and what it covers are available, please talk with our representatives who can explain the plan in full to you.
In the unlikely event of loss and/or damage which may give rise to a claim under this insurance, immediate notice must be given in writing to the Company. Unless a time extension has been requested by you, and agreed by the Company in writing, it is a general condition under this insurance that full details of any losses and/or damages for removals and storage must be notified within 7 days after delivery or, in the case of non-delivery, within 7 days from when your property would normally be delivered. For overseas removals and storage outside the United Kingdom the time limit is 30 days. These time limits apply whether or not your property has been unpacked.
Should you need to make a claim, we'll treat your claim with respect, courtesy and professionalism.
Please ask about your insurance options when you speak with our representatives. Ring us on 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), 01283 243001 (Derby, Uttoxeter & Burton) or fill out the form on this page and our home moving experts will be glad to assist you.
Our removal & storage reviews are taken from our Customer Care Survey, which is sent to every customer after their move is completed
If you'd like to see our reviews on Google, they are available here: Leicester branch reviews (4.6 out of 5 stars, with 10 reviews as of 30 January 2018)
Completely reassured me about the process. Mike was clearly very experienced and knowledgeable. [The removal men] were brilliant. They were professional and friendly and hard working. And they were calm!
From start to finish the service was excellent. I genuinely cannot suggest any improvements because the whole process was painless. Lynn was particularly reassuring when I rang in a panic the week before worrying about carpet fitters. All the staff I encountered were friendly and professional.
The crew were great. Having started the day with a team of 3 reinforcements were sent as it got dark to make sure everything was done as quickly as possible. Special mention to Sam L, Ashley Q, Kyle S and Phil.
The service provided by Nick, Jordan and Dan was second to none. They were absolutely great. They took so much care and were very thorough and patient. Nothing was too much trouble and they were just really nice people. They took a lot of the stress out of the move. It would have been better if the packing and move could have been booked on two days as I had suggested instead of trying to do everything the same day and then realising that it couldn't all be done. Still, we got there in the end.
Britannia moved us to our interim address six months ago, and as I was very happy then, decided to use them for my next move. Extremely helpful, polite and certainly took the pressure off.
Brilliant- great guys, really helpful and knowledgable. First point of contact they were very friendly and professional. We felt assured they would be the best. The two men who moved us in on the day were outstanding.
I cannot fault the office staff they made me feel part of the family. [The removal men] were incredible we had a delay in getting keys we were very stressed they were unflappable. They were so helpful it filled us with confidence. We had never moved from our house since we were married 41 years ago. The service Britannia Bradshaw gave us was flawless even though we had to postpone twice.
Liked the professional service from the initial quote and all people I spoke to
Great blokes, made a difficult experience enjoyable. Nothing was too much trouble. Polite and looked after our belongings with respect and great care.
Very friendly and professional. We felt it matched our needs very well. The whole process was managed extremely well. Couldn’t fault any aspect of what is an excellent service