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Britannia Bradshaw have been moving homes for generations, and we value your home and its contents as much as you do. However, we also know that occasionally accidents can happen.
Because of the nature of a removal - all of your worldly goods are being transported to another location - we suggest you have insurance for your removal to protect against the unexpected.
We are able to provide you with insurance to suit your individual needs and belongings. We are also able to match it to the destination you're moving to, should you be moving overseas.
We offer a variety of insurance packages to suit your individual removal and storage requirements.
Of course, we do everything we can to avoid a situation where you'd need to claim, including using the latest packing and loading techniques. But we're all human, and occasionally accidents can happen.
We also suggest you check your home and contents insurance policies to see if they cover your belongings during your removal, at what level they're covered and if you need to purchase a supplemental policy.
House sales and rental agreements don't always happen as planned, and sometimes you find yourself waiting longer for the keys to your new home than you expected. When that happens, removal companies normally charge a waiting time while the keys are delayed. To protect against these charges, you can also purchase a Late Key Waiver, which covers the charges for time spent waiting for late keys.
House sales fall through near the time of completion, chains collapse, builders don't finish houses on time, or the sale or lease agreement is simply delayed for another reason. If you've already booked your removal, it can be expensive to reschedule or cancel it completely. To help protect you against the potential costs of a delayed or cancelled move, we offer Cancellation Cover. Full details of the plan, how it works and what it covers are available, please talk with our representatives who can explain the plan in full to you.
In the unlikely event of loss and/or damage which may give rise to a claim under this insurance, immediate notice must be given in writing to the Company. Unless a time extension has been requested by you, and agreed by the Company in writing, it is a general condition under this insurance that full details of any losses and/or damages for removals and storage must be notified within 7 days after delivery or, in the case of non-delivery, within 7 days from when your property would normally be delivered. For overseas removals and storage outside the United Kingdom the time limit is 30 days. These time limits apply whether or not your property has been unpacked.
Should you need to make a claim, we'll treat your claim with respect, courtesy and professionalism.
Please ask about your insurance options when you speak with our representatives. Ring us on 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), 01283 243001 (Derby, Uttoxeter & Burton) or fill out the form on this page and our home moving experts will be glad to assist you.
Our removal & storage reviews are taken from our Customer Care Survey, which is sent to every customer after their move is completed
If you'd like to see our reviews on Google, they are available here: Leicester branch reviews (4.7 out of 5 stars, with 23 reviews as of 17 July 2018)
Really professional and helpful; they were fantastic - The whole experience was exceptional
Careful, thorough and attentive to our needs and concerns. [The removal men] worked with thoroughness, courtesy and care throughout. No improvements to suggest - it all went extremely well. All of the staff, including the very courteous and friendly office team, were excellent. [We chose Britannia Bradshaw because of] reputation, competitive quote and willingness to help us with a very late decision about a completion date.
Very friendly manner, put me at ease straight away. I had to ring your office staff on several occasions as we had problems with our completion date, each time I rang to change or confirm something the staff were understanding and so very helpful, it was like nothing was too much trouble. It was an extremely traumatic week not knowing whether we were moving or not and it was so reassuring to deal with such competent and friendly staff. [The removal men] were all friendly and keen to impress us that the day should be as stress free as possible for us
They were all superb, friendly, courteous but also a good laugh! Totally trusted the lads and they worked so hard. Would absolutely recommend them - we felt they cared about possessions and were happy to organise another smaller vehicle to shuttle down a narrow lane
They say that moving home is one of life's major stresses - not with Britannia! Your company made what could have been a nightmare into a dream! I am so grateful to you all. I have no hesitation in recommending you unreservedly to anyone who is moving home. I don't think it could have gone better. Chris was really impressive, organising and overseeing everything, and Jake and Matt were utterly astonishing with their strength, adrenaline, efficiency and total professionalism. It was fantastic teamwork. [The men were] absolutely fantastic! Initially, they came in and surveyed the scene (utter carnage!), said nothing, but obviously took everything in, and planned their attack! They were really wonderful and supported us through the whole process.
[Why did you choose to move with Britannia Bradshaw?] In a word, Trevor. He was really professional, clearly knew his job very well, and he was reassuring about all my concerns. Price was also a factor - but not the only one.
Honestly they were fantastic. Packing was excellent. Not one item was broken, only what I had self packed!! On moving day they seemed to work so well together and efficiently, we could barely keep up with the cleaning. Nice friendly lads and courteous. Helpful answering questions I had. Would most definitely recommend Britannia Bradshaw
Very smooth and Lynn was extremely helpful. Good price, excellent service
Lynn was very helpful and knowledgeable and made the process easy and stress free. Fantastic team who were friendly helpful and went out of their way to help me as I was on my own due to my wife having to work. Lynn was very helpful and gave me confidence in the team and the quote that was received was not the cheapest however the service and info received made the choice simple. Top class service