Award-winning removal men
Our removal men are one of the key elements to your move going smoothly, and our men are some of the best in the business. They take pride in their job and are always striving to ensure our customers have the best removal experience possible. Because of this, we like to reward them for going the extra mile to ensure customer satisfaction.
Each month, we review our customer comments from our Customer Care Survey along with customer reviews left for us online, and emails that clients send to us. We then calculate which of our men received the greatest amount of positive feedback from clients each month and award them with the title of Removal Man of the Month. Each quarter, we then determine who is the overall high-scoring removal man of the quarter. Finally, every year we reward the man who has the highest score for the year with the title of Removal Man of the Year.
Quarterly Winners

Quarter 1 Winner
TBA

Quarter 2 Winners
TBA

Quarter 3 Winner
TBA

Quarter 4 Winner
Tommy Walker
Removal Man of the Year

Jamie Baker
Jamie is our branch comedian, always cracking jokes and telling funny stories.
He loves looking after our clients and making sure there is a light hearted feel to relax everyone whilst ensuring everything is done exactly as it should be and our clients are fully satisfied.
Always happy to share his experience with younger staff members so they can learn from him, he is a key member of our team and is so pleased to have won this award.
Quarterly Winners

Quarter 1 Winner
Luke Mason

Quarter 2 Winners
Aaron Palmer, Josh Clarke and Craig Marson

Quarter 3 Winner
Marcus Jackson

Quarter 4 Winner
Luke Mason
Removal Man of the Year

Luke Mason
Luke has won our Removal Man of the Year award for the second time!
‘I’m so proud to have won this award again, it’s recognition for me but also for what the whole team here do. The competition was so close this year, I only just won it by a couple of points from two of my colleagues, what a result! Next year we’re all going to have to pull out the stops to win !’
Luke is now studying for his LGV Theory test and then we’ll put him through his LGV driving lessons and test as we invest in him and our future company development.
Quarterly Winners

Quarter 1 Winner
Josh Clarke

Quarter 2 Winner
Corey Dacey

Quarter 3 Winner
Aaron Palmer

Quarter 4 Winner
​Chris Palmer & Luke Mason
Removal Man of the Year

Craig Marson
Craig joined us in January 2018 and has become an integral team member as one of our senior porter/packers.
Craig likes to complete as many of our long distance moves as possible, this means he’s with his client for 2 to 4 days and is able to build up a relationship with them to make sure he understands what they want out of their move and how to ensure he delivers.
Never happier than when he’s got his power screwdriver in hand dismantling and reassembling furniture, he also loves helping less experienced team members, giving them his time to help show and train them to become better.
Craig has just started driving lessons and hopes to pass this year so that he can further his career with us.
Congratulations from us all Craig!!
Quarterly Winners

Quarter 1 Winners
Luke Mason & Tommy Walker

Quarter 2 Winner
Paul Dacey

Quarter 3 Winner

Chris Palmer and Paul Dacey
Removal Man of the Year

Luke Mason
Luke has won our Removal Man of the Year award for the first time! He is regularly one of our top performers on a monthly basis but to win overall has made him extremely proud.
‘I always try to put the customers mind at rest as soon as I can. Clients can sometimes be quite stressed out when we first arrive to start their move but having a good talk with them to understand their concerns and explaining what we are going to do and how we are going to do it, you can see them start to relax. First impressions really make a difference, we try and show in the first hour how good we are, the client can see their move is going well, they can relax and low and behold, we soon get offered a cup of tea!’
Quarterly Winners

Quarter 1 Winner

Quarter 2 Winner

Quarter 3 Winner

Quarter 4 Winner
Craig Marson
Removal Man of the Year

Chris Palmer
Congratulations to Chris, our multiple year winner! This is Chris’s third Removal Man of the Year award, with him also winning in 2019 and 2016. Chris is never happier than when travelling and delivering to all 4 points of the compass around the UK or Europe. He takes great pride in ensuring his customers are well looked after and delighted with everything he has done for them. Chris is a hard task master and demands extremely high standards from everyone that he works with but he also loves spending time with our younger and less experienced team members, passing on his packing and loading skills to the next generation. Thank you Chris for your excellent customer service day in, day out.
Quarterly Winners

Quarter 1 Winner
Jack Howes

Quarter 2 Winner
Luke Mason

Quarter 3 Winner
Chris Palmer

Quarter 4 Winner
Jamie Baker
Removal Man of the Year

Chris Palmer
Chris Palmer is the 2019 winner of our prestigious Removal Man of The Year customer service award, which is hotly contested by all our staff!
Chris regains the crown that he originally won in 2016. On receiving his award, Chris said ‘I just like to treat people’s furniture and effects as if they were my own, look after them at a stressful time and make sure they are happy with what me and my team have done’.
Owner Mark Herrington is very proud of all his staff but for Chris to win again is fantastic news. ‘Every day Chris badgers me before he leaves the yard wanting to know as much as possible about his client and their move so he’s fully prepared before he even arrives. Chris will not leave their house until everything is put exactly as his client wants it and it’s been checked and rechecked. The time he spends helping and coaching younger members of his team to his standards can only stand us in good stead for years to come’.
Quarterly Winners

Quarter 1 Winner
Callum Dacey

Quarter 2 Winner
Mark Smith

Quarter 3 Winner
Kyle Stopp

Quarter 4 Winner
Joshua Clarke
Removal Man of the Year

Callum Dacey
Congratulations to Callum Dacey, 2018’s Removal Man of the Year! Throughout the year Callum’s customers have told us how helpful, professional and polite he is and how he makes their move day much less stressful than they imagined it would be! Callum is a real grafter and always goes the extra mile, ensuring he delivers excellent service every time. Thank you from us all for your hard work and fantastic customer care!
Removal quote appointment booking service
If you're moving to or from Leicester, you can call us on 0116 289 9011 or fill in our quote request form for more information on how we can help your move to Leicester go smoothly.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with (FaceTime, WhatsApp etc).
See what our customers think of us...
They treated our possessions with utmost care
Why did you choose to get a quote from us and where did you get our contact details?
Flyer posted through our door and high score / positive Google reviews. Also you offered a full pack and move service.
How would you rate the way we dealt with your initial enquiry?
8/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Pam from your Leicester team was extremely helpful and even though it was short notice she managed to fit us in through a cancellation, and quickly produced a full pack quote.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Our team were Kemp, Josh and Marcus for a full pack service and all 3 of them were fantastic. They were really polite and respectful towards us, checking in regularly and making sure they knew exactly what they needed to do. They treated our possessions with utmost care, and our items were packed quickly and efficiently. They made sure that everything was labelled properly and were very careful when moving items, especially big / fragile things. They all worked extremely hard and overall we were thoroughly impressed.
How would you rate our communication?
8/10
How can we improve our service?
N/A
How likely are you to recommend us to your friends / family?
10/10
A fantastic job getting us all packed in a day and unpacked in just a few hours
Why did you choose to get a quote from us and where did you get our contact details?
Recommended by employer
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Relocation expenses covered by new employer
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Tommy, Jake, Kemp, and Marcus did a fantastic job getting us all packed in a day and unpacked in just a few hours.
How would you rate our communication?
10/10
How can we improve our service?
Continue what you are doing!
How likely are you to recommend us to your friends / family?
10/10
Excellent team who took the strain out of a stressful day
Why did you choose to get a quote from us and where did you get our contact details?
You were local to me and I also received a card through my door, which was very useful to have. I checked your reviews and they were positive.
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Positive reviews and you were available on the date I required, even at short notice.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Josh, Kemp and Marcus arrived early, which is always a positive. They were all very pleasant, hard working and professional. Nothing was too much trouble. Well presented in the Britannia Bradshaw uniform. Excellent team who took the strain out of a stressful day. I've never used professional removals before and it was great just to sit back, safe in the knowledge that the team were doing a excellent job.
How would you rate our communication?
10/10
How can we improve our service?
I can't think of anything.
How likely are you to recommend us to your friends / family?
10/10
Took every care possible with our belongings
Why did you choose to get a quote from us and where did you get our contact details?
Word of mouth - referral
How would you rate the way we dealt with your initial enquiry?
9/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
Referred to you. Advised your moving staff were very good.
How would you rate your move team?
9/10
Would you like to tell us anything about your move team?
Kemp, Jamie and Aaron worked as a team. Took every care possible with our belongings. They all followed our request on specific items of value. Very happy individuals and worked very hard to make our move an easy process. We were pleased that we pushed our solicitor / estate agent which resulted in the release of the keys just before 11am.
Please pass on our thanks all three, plus they late helpers Tommy and Jake on the 25th. We would not hesitate in recommending this team in the future to friends and family. EXCELLENT JOB!
How would you rate our communication?
9/10
How can we improve our service?
It was all good from Trevor's visit to finishing the move.
How likely are you to recommend us to your friends / family?
9/10
Is there anything else you would like to tell us about your move?
No
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