Award-winning removal men

Our removal men are one of the key elements to your move going smoothly, and our men are some of the best in the business. They take pride in their job and are always striving to ensure our customers have the best removal experience possible. Because of this, we like to reward them for going the extra mile to ensure customer satisfaction.

Each month, we review our customer comments from our Customer Care Survey along with customer reviews left for us online, and emails that clients send to us. We then calculate which of our men received the greatest amount of positive feedback from clients each month and award them with the title of Removal Man of the Month. Each quarter, we then determine who is the overall high-scoring removal man of the quarter. Finally, every year we reward the man who has the highest score for the year with the title of Removal Man of the Year.

Quarterly Winners

Quarter 1 Winner

Quarter 1 Winner

Luke Mason

Quarter 2 Winners

Quarter 2 Winners

Aaron Palmer, Josh Clarke and Craig Marson

Quarter 3 Winner

Quarter 3 Winner

Marcus Jackson

Quarter 4 Winner

Quarter 4 Winner

Luke Mason

Removal Man of the Year

Luke Mason MOTY 2023

Luke Mason

Luke has won our Removal Man of the Year award for the second time!

‘I’m so proud to have won this award again, it’s recognition for me but also for what the whole team here do. The competition was so close this year, I only just won it by a couple of points from two of my colleagues, what a result! Next year we’re all going to have to pull out the stops to win !’

Luke is now studying for his LGV Theory test and then we’ll put him through his LGV driving lessons and test as we invest in him and our future company development.

Quarterly Winners

Quarter 1 Winner

Quarter 1 Winner

Josh Clarke

Quarter 2 Winner

Quarter 2 Winner

Corey Dacey

Quarter 3 Winner

Quarter 3 Winner

Aaron Palmer

Quarter 4 Winner

Quarter 4 Winner

​Chris Palmer & Luke Mason 

Removal Man of the Year

Craig Marson MOTY 2022 Leicester

Craig Marson

Craig joined us in January 2018 and has become an integral team member as one of our senior porter/packers.

Craig likes to complete as many of our long distance moves as possible, this means he’s with his client for 2 to 4 days and is able to build up a relationship with them to make sure he understands what they want out of their move and how to ensure he delivers.

Never happier than when he’s got his power screwdriver in hand dismantling and reassembling furniture, he also loves helping less experienced team members, giving them his time to help show and train them to become better.

Craig has just started driving lessons and hopes to pass this year so that he can further his career with us.

Congratulations from us all Craig!!

Quarterly Winners

Quarter 1 Winners

Quarter 1 Winners

Luke Mason & Tommy Walker

Quarter 2 Winner

Quarter 2 Winner

Paul Dacey

Quarter 3 Winner

Quarter 3 Winner

Chris Palmer and Paul Dacey

Chris Palmer and Paul Dacey

Removal Man of the Year

Luke Mason MOTY 2021

Luke Mason

Luke has won our Removal Man of the Year award for the first time!  He is regularly one of our top performers on a monthly basis but to win overall has made him extremely proud.

‘I always try to put the customers mind at rest as soon as I can. Clients can sometimes be quite stressed out when we first arrive to start their move but having a good talk with them to understand their concerns and explaining what we are going to do and how we are going to do it, you can see them start to relax. First impressions really make a difference, we try and show in the first hour how good we are, the client can see their move is going well, they can relax and low and behold, we soon get offered a cup of tea!’

Quarterly Winners

Quarter 1 Winner

Quarter 1 Winner

Quarter 2 Winner

Quarter 2 Winner

Quarter 3 Winner

Quarter 3 Winner

Quarter 4 Winner

Quarter 4 Winner

Craig Marson

Removal Man of the Year

Chris Palmer MOTY2020 Leicester2

Chris Palmer

Congratulations to Chris, our multiple year winner! This is Chris’s third Removal Man of the Year award, with him also winning in 2019 and 2016. Chris is never happier than when travelling and delivering to all 4 points of the compass around the UK or Europe. He takes great pride in ensuring his customers are well looked after and delighted with everything he has done for them. Chris is a hard task master and demands extremely high standards from everyone that he works with but he also loves spending time with our younger and less experienced team members, passing on his packing and loading skills to the next generation. Thank you Chris for your excellent customer service day in, day out.

Quarterly Winners

Quarter 1 Winner

Quarter 1 Winner

Jack Howes

Quarter 2 Winner

Quarter 2 Winner

Luke Mason

Quarter 3 Winner

Quarter 3 Winner

Chris Palmer

Quarter 4 Winner

Quarter 4 Winner

Jamie Baker

Removal Man of the Year

Chris Palmer MOTY2019

Chris Palmer

Chris Palmer is the 2019 winner of our prestigious Removal Man of The Year customer service award, which is hotly contested by all our staff!

Chris regains the crown that he originally won in 2016. On receiving his award, Chris said ‘I just like to treat people’s furniture and effects as if they were my own, look after them at a stressful time and make sure they are happy with what me and my team have done’.

Owner Mark Herrington is very proud of all his staff but for Chris to win again is fantastic news. ‘Every day Chris badgers me before he leaves the yard wanting to know as much as possible about his client and their move so he’s fully prepared before he even arrives. Chris will not leave their house until everything is put exactly as his client wants it and it’s been checked and rechecked. The time he spends helping and coaching younger members of his team to his standards can only stand us in good stead for years to come’.

Quarterly Winners

Quarter 1 Winner

Quarter 1 Winner

Callum Dacey

Quarter 2 Winner

Quarter 2 Winner

Mark Smith

Quarter 3 Winner

Quarter 3 Winner

Kyle Stopp

Quarter 4 Winner

Quarter 4 Winner

Joshua Clarke

Removal Man of the Year

Callum Dacey MOTQ1 2018

Callum Dacey

Congratulations to Callum Dacey, 2018’s Removal Man of the Year! Throughout the year Callum’s customers have told us how helpful, professional and polite he is and how he makes their move day much less stressful than they imagined it would be! Callum is a real grafter and always goes the extra mile, ensuring he delivers excellent service every time. Thank you from us all for your hard work and fantastic customer care!

Meet our movers

Call Us:  Leicester:  0116 289 9011  Nottingham:  0115 965 6555  or  Derby & Burton:  01283 243001Let Us Call You Back

Removal quote appointment booking service

If you're moving to or from Leicester, you can call us on 0116 289 9011 or fill in our quote request form for more information on how we can help your move to Leicester go smoothly.

How are our appointments carried out

In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with (FaceTime, WhatsApp etc).

See what our customers think of us...

Took great care with our possessions

Why did you choose to get a quote from us and where did you get our contact details?
Feedback score

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Felt best company even though more expensive

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Friendly helpful and very cheery. Took great care with our possessions

How would you rate our communication?
10/10

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Very satisfied and team were super

Ian Vears

Very focused, customer oriented with an obvious team banter thrown in

Why did you choose to get a quote from us and where did you get our contact details?
Got your details from the internet and we picked you because of the positive reviews online and our  confident early interaction with the office and Trevor on our house removal review.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
You just get the stress a move creates and did everything you could to remove that…. The days when we had several potential completion dates at a busy time of the year

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
The team were fantastic on the move out and the move in. Very focused, customer oriented with an obvious team banter thrown in

How would you rate our communication?
10/10

How can we improve our service?
Not sure you can to be honest

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Just a big Thank you to you all from all of us. Pam, Lynn, Chris, Craig, Cam, Mark, Luke you were brill from start to finish!!

Martin Grainger

They were fantastic, polite, caring and efficient.

Why did you choose to get a quote from us and where did you get our contact details?
From our insurance we had a kitchen fire

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?Image Library
10/10

Why did you choose to move/store with us?
Insurance

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were fantastic, polite, caring and efficient.

How would you rate our communication?
10/10

How can we improve our service?
If all your teams are like the lads we had you don’t need to worry about improving

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
It was not an easy move but they took it in their stride. I hope we get the same team bringing our goods back after the fire has been sorted. Will you thank Aaron, Chris, Jake, Jamie, Tommy, & Cameron for me thank you

Joan & Nigel Yeomans

For me they made it hassle free

Why did you choose to get a quote from us and where did you get our contact details?
Recommended by estate agents

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Definitely because of the friendly, helpful and professional people involved.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Tommy, Marcus and Mac were great, friendly and cracked on with the job in a professional and practical way. For me they made it hassle free. Also must mention the other lads who came along and help unload. They too were great, sorry didn’t get their names, but thanks to all of them. Altogether a lovely bunch of lads and an asset to the company.

How would you rate our communication?
10/10

How can we improve our service?
For me service was brilliant

How likely are you to recommend us to your friends / family?
10/1

0s there anything else you would like to tell us about your move?
Thanks to Lynn and Pam for their admin skills, and always being helpful and friendly.

Jo Stain

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Please note: Our Price Guide tool is intended for moves within the UK Mainland only.

Call Us:  Leicester:  0116 289 9011  Nottingham:  0115 965 6555  or  Derby & Burton:  01283 243001Let Us Call You Back

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