Award-winning removal men

Our removal men are one of the key elements to your move going smoothly, and our men are some of the best in the business. They take pride in their job and are always striving to ensure our customers have the best removal experience possible. Because of this, we like to reward them for going the extra mile to ensure customer satisfaction.

Each month, we review our customer comments from our Customer Care Survey along with customer reviews left for us online, and emails that clients send to us. We then calculate which of our men received the greatest amount of positive feedback from clients each month and award them with the title of Removal Man of the Month. Each quarter, we then determine who is the overall high-scoring removal man of the quarter. Finally, every year we reward the man who has the highest score for the year with the title of Removal Man of the Year.

Quarterly Winners

Quarter 1 Winner

Quarter 1 Winner

Luke Mason

Quarter 2 Winners

Quarter 2 Winners

Aaron Palmer, Josh Clarke and Craig Marson

Quarter 3 Winner

Quarter 3 Winner

Marcus Jackson

Quarter 4 Winner

Quarter 4 Winner

Luke Mason

Removal Man of the Year

Luke Mason MOTY 2023

Luke Mason

Luke has won our Removal Man of the Year award for the second time!

‘I’m so proud to have won this award again, it’s recognition for me but also for what the whole team here do. The competition was so close this year, I only just won it by a couple of points from two of my colleagues, what a result! Next year we’re all going to have to pull out the stops to win !’

Luke is now studying for his LGV Theory test and then we’ll put him through his LGV driving lessons and test as we invest in him and our future company development.

Quarterly Winners

Quarter 1 Winner

Quarter 1 Winner

Josh Clarke

Quarter 2 Winner

Quarter 2 Winner

Corey Dacey

Quarter 3 Winner

Quarter 3 Winner

Aaron Palmer

Quarter 4 Winner

Quarter 4 Winner

​Chris Palmer & Luke Mason 

Removal Man of the Year

Craig Marson MOTY 2022 Leicester

Craig Marson

Craig joined us in January 2018 and has become an integral team member as one of our senior porter/packers.

Craig likes to complete as many of our long distance moves as possible, this means he’s with his client for 2 to 4 days and is able to build up a relationship with them to make sure he understands what they want out of their move and how to ensure he delivers.

Never happier than when he’s got his power screwdriver in hand dismantling and reassembling furniture, he also loves helping less experienced team members, giving them his time to help show and train them to become better.

Craig has just started driving lessons and hopes to pass this year so that he can further his career with us.

Congratulations from us all Craig!!

Quarterly Winners

Quarter 1 Winners

Quarter 1 Winners

Luke Mason & Tommy Walker

Quarter 2 Winner

Quarter 2 Winner

Paul Dacey

Quarter 3 Winner

Quarter 3 Winner

Chris Palmer and Paul Dacey

Chris Palmer and Paul Dacey

Removal Man of the Year

Luke Mason MOTY 2021

Luke Mason

Luke has won our Removal Man of the Year award for the first time!  He is regularly one of our top performers on a monthly basis but to win overall has made him extremely proud.

‘I always try to put the customers mind at rest as soon as I can. Clients can sometimes be quite stressed out when we first arrive to start their move but having a good talk with them to understand their concerns and explaining what we are going to do and how we are going to do it, you can see them start to relax. First impressions really make a difference, we try and show in the first hour how good we are, the client can see their move is going well, they can relax and low and behold, we soon get offered a cup of tea!’

Quarterly Winners

Quarter 1 Winner

Quarter 1 Winner

Quarter 2 Winner

Quarter 2 Winner

Quarter 3 Winner

Quarter 3 Winner

Quarter 4 Winner

Quarter 4 Winner

Craig Marson

Removal Man of the Year

Chris Palmer MOTY2020 Leicester2

Chris Palmer

Congratulations to Chris, our multiple year winner! This is Chris’s third Removal Man of the Year award, with him also winning in 2019 and 2016. Chris is never happier than when travelling and delivering to all 4 points of the compass around the UK or Europe. He takes great pride in ensuring his customers are well looked after and delighted with everything he has done for them. Chris is a hard task master and demands extremely high standards from everyone that he works with but he also loves spending time with our younger and less experienced team members, passing on his packing and loading skills to the next generation. Thank you Chris for your excellent customer service day in, day out.

Quarterly Winners

Quarter 1 Winner

Quarter 1 Winner

Jack Howes

Quarter 2 Winner

Quarter 2 Winner

Luke Mason

Quarter 3 Winner

Quarter 3 Winner

Chris Palmer

Quarter 4 Winner

Quarter 4 Winner

Jamie Baker

Removal Man of the Year

Chris Palmer MOTY2019

Chris Palmer

Chris Palmer is the 2019 winner of our prestigious Removal Man of The Year customer service award, which is hotly contested by all our staff!

Chris regains the crown that he originally won in 2016. On receiving his award, Chris said ‘I just like to treat people’s furniture and effects as if they were my own, look after them at a stressful time and make sure they are happy with what me and my team have done’.

Owner Mark Herrington is very proud of all his staff but for Chris to win again is fantastic news. ‘Every day Chris badgers me before he leaves the yard wanting to know as much as possible about his client and their move so he’s fully prepared before he even arrives. Chris will not leave their house until everything is put exactly as his client wants it and it’s been checked and rechecked. The time he spends helping and coaching younger members of his team to his standards can only stand us in good stead for years to come’.

Quarterly Winners

Quarter 1 Winner

Quarter 1 Winner

Callum Dacey

Quarter 2 Winner

Quarter 2 Winner

Mark Smith

Quarter 3 Winner

Quarter 3 Winner

Kyle Stopp

Quarter 4 Winner

Quarter 4 Winner

Joshua Clarke

Removal Man of the Year

Callum Dacey MOTQ1 2018

Callum Dacey

Congratulations to Callum Dacey, 2018’s Removal Man of the Year! Throughout the year Callum’s customers have told us how helpful, professional and polite he is and how he makes their move day much less stressful than they imagined it would be! Callum is a real grafter and always goes the extra mile, ensuring he delivers excellent service every time. Thank you from us all for your hard work and fantastic customer care!

Meet our movers

Call Us:  Leicester:  0116 289 9011  Nottingham:  0115 965 6555  or  Derby & Burton:  01283 243001Let Us Call You Back

Removal quote appointment booking service

If you're moving to or from Leicester, you can call us on 0116 289 9011 or fill in our quote request form for more information on how we can help your move to Leicester go smoothly.

How are our appointments carried out

In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with (FaceTime, WhatsApp etc).

See what our customers think of us...

They worked hard in the hot weather and moved us efficiently and safely.

Why did you choose to get a quote from us and where did you get our contact details?
Your company was highly reviewed after searching on Google.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Your survey made me confident you could carry out our move over the other companies.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Chris and Luke were excellent, they worked hard in the hot weather and moved us efficiently and safely.

How would you rate our communication?
10/10

How can we improve our service?
You could provide a text or confirmation email on the day before that you are turning up on the move day.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Thanks for the move.

Mark Hintze

Great lads - careful and speedy

Why did you choose to get a quote from us and where did you get our contact details?
Inspired Villages referral

How would you rate the way we dealt with your initial enquiry?
8/10

How would you rate the survey that we carried out?
8/10

Why did you choose to move/store with us?
Price, availability, discount offered by Inspired Villages

How would you rate your move team?
9/10

Would you like to tell us anything about your move team?
Great lads - careful and speedy

How would you rate our communication?
7/10

How can we improve our service?
An email the day before to reassure us that we are all booked in and you are prepared to come would be helpful.

How likely are you to recommend us to your friends / family?
9/10

Is there anything else you would like to tell us about your move?
Smooth

Chris Hulme

Everything was delivered safely and swiftly

Email to Lynn

Just a quick note to say thanks for all the help from you, Pam and the moving team (Chris and Luke). Our move went well and everything was delivered safely and swiftly                                            

Mark Hintze

I would rate them at least 15 out of 10

Why did you choose to get a quote from us and where did you get our contact details?
Card received via post, along with several others, Britannia were the only company who took it on at such short notice and worked a way round my moving date and their commitments. Couldn't have done more to accommodate me if you'd tried.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
My family have used Britannia many times in the past with RAF posting moves so I was pleased you could do this, probably my final move.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Firstly, I would rate them at least 15 out of 10. They were absolutely superb. Friendly without over - familiarity, helpful without obsequiousness, remarkably efficient, extremely careful and VERY strong

How would you rate our communication?
10/10

How can we improve our service?
I don't think you can. Just keep doing what you do the way that you do it.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Thank you so very much and totally well done!

Kate Smith

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Please note: Our Price Guide tool is intended for moves within the UK Mainland only. If you're moving to or from the UK mainland please speak to one of our friendly team who will be able to provide you with a bespoke quote.

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Please note: Our Price Guide tool is intended for moves within the UK Mainland only.

Call Us:  Leicester:  0116 289 9011  Nottingham:  0115 965 6555  or  Derby & Burton:  01283 243001Let Us Call You Back

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