Customer Review
You stood out in an internet search
We wanted a firm based in Leicester and you stood out in an internet search. My wife and I were both extremely impressed. They were all friendly, courteous and efficient. We cannot think of anything that might have been improved. It was excellent!
What needs to be said is that coronavirus lockdown caused the postponement of our move - which of course we understood and were reassured by the calls we made in this respect. In the event our move took place as soon as was practical and we were happy with the whole experience. So thank you! The whole process was smooth and efficient.
Andrew Tolson
Leicester
House Removal
25th May 2020
10/10 Stars
Removal quote appointment booking service
Bradshaw Moving Services can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), or 01283 243001 (Derby & Burton) and speak with one of our removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
A fantastic job getting us all packed in a day and unpacked in just a few hours
Why did you choose to get a quote from us and where did you get our contact details?
Recommended by employer
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Relocation expenses covered by new employer
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Tommy, Jake, Kemp, and Marcus did a fantastic job getting us all packed in a day and unpacked in just a few hours.
How would you rate our communication?
10/10
How can we improve our service?
Continue what you are doing!
How likely are you to recommend us to your friends / family?
10/10
First class service
Why did you choose to get a quote from us and where did you get our contact details?
Recommendation
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Confidence in the discussion with the office.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
They treated me with total dignity and respect throughout the move, with compassion and kindness, even when the completion was delayed by 2 hours!, efficient and multiple teams came to do the final unload which was so kind.
How would you rate our communication?
10/10
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
First class service
I didn't get other quotes after our phone conversation
Why did you choose to get a quote from us and where did you get our contact details?
I had your card (through the door?) / you moved us to France many years ago
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Big effort you made to find us an appropriate date and I didn't get other quotes after our phone conversation
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Easy going / efficient / friendly / obliging / nice people ... a pleasure to meet them all
How would you rate our communication?
10/10
How can we improve our service?
I wouldn't know how to answer this
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
It took the sting out of the anxiety involved ... especially after the calls you made on my behalf from Leicester to Stafford which resulted In getting a cancelled booking, allowing me to move before the big stamp duty deadline which the rest of my chain were trying to beat. As the truck pulled into the drive of my daughter's house, the phone rang to confirm the exchange of contracts on the house ... tight timing!
They treated our possessions with utmost care
Why did you choose to get a quote from us and where did you get our contact details?
Flyer posted through our door and high score / positive Google reviews. Also you offered a full pack and move service.
How would you rate the way we dealt with your initial enquiry?
8/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Pam from your Leicester team was extremely helpful and even though it was short notice she managed to fit us in through a cancellation, and quickly produced a full pack quote.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Our team were Kemp, Josh and Marcus for a full pack service and all 3 of them were fantastic. They were really polite and respectful towards us, checking in regularly and making sure they knew exactly what they needed to do. They treated our possessions with utmost care, and our items were packed quickly and efficiently. They made sure that everything was labelled properly and were very careful when moving items, especially big / fragile things. They all worked extremely hard and overall we were thoroughly impressed.
How would you rate our communication?
8/10
How can we improve our service?
N/A
How likely are you to recommend us to your friends / family?
10/10
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