Customer Review
Punctual, polite, efficient and careful with our furniture
Excellent in every way. Nick, Brandon, Ben and John all just superb. Punctual, polite, efficient and careful with our
furniture. Overall excellent service. I will insist my brother use your company when he moves next year.
I’ve moved many times. This occasion was faultless.
Why did you use us? Excellent WhatsApp estimate. Pam was incredibly kind, patient, and professional. Fast quotation. Superb in every way.
You may remember your company moved my furniture and belongings from Leicestershire to Charsfield in Suffolk
a few weeks ago.
From the initial contact, to the guys driving away from Charsfield, I was most impressed with the entire process. Pam was very professional when providing a super-fast quote but also took time to chat and that’s a rare thing in these days. She gave me great confidence that your company would be able to provide a reliable service. I had received a couple of other quotes, but decided to use your company despite your quote being a few hundred pounds above the lowest quote I had received. As I mentioned to Pam (many times) we have moved a great deal over the last few years and have had variable experiences...some good some, not so good.
I cannot stress just how pleased we were with your company’s performance. I’m always slightly concerned I will be able to vacate the property in good time, and not delay the people moving in. Nick, Brandon, Ben and John all worked incredibly fast and I was impressed by how little time it took them to load my furniture etc in Countesthorpe.
On arriving in Charsfield I explained the staircase was very small and was almost a spiral in shape. The cottage is very old with narrow door openings. This didn’t deter your guys (no moaning/sighing at all!)...they even managed to get a (substantial) double mattress up the stairs. The old owners couldn’t believe this as their removal company couldn’t manage this. This saved us a significant amount of money as we assumed we would have to buy a, rolled up/boxed, mattress.
I wanted to write to thank everyone and wish you well. Please thank Nick, Brandon, Ben and John for us. They are a credit to your company. I was also very impressed there was always someone available to answer your phone and respond to emails quickly. Just excellent. Very best wishes, take good.
Martyn Elton
Leicester
House Removal
4th July 2022
10/10 Stars
Removal quote appointment booking service
Bradshaw Moving Services can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), or 01283 243001 (Derby & Burton) and speak with one of our removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
On time. Friendly. Courteous. Hard working. Good communication
Why did you choose to get a quote from us and where did you get our contact details?
Recommended by family member. Internet
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Was impressed with early points of contact.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
On time. Friendly. Courteous. Hard working. Good communication
How would you rate our communication?
10/10
How can we improve our service?
Hard to think of anything.
How likely are you to recommend us to your friends / family?
10/10
They kept the floors protected were courteous and helpful
Why did you choose to get a quote from us and where did you get our contact details?
Online
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
Good explanation by administration staff to my request and clear paperwork and costs were explained.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Calm reassuring asked appropriate questions. They kept the floors protected were courteous and helpful. They anticipated any difficulties over moving specific items of furniture.
How would you rate our communication?
9/10
How can we improve our service?
It was a good service.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
I felt well supported and that items were safe. Helpful staff as I was on my own doing the move after over 30 years at the property so it was emotional and exhausting.
Email to Lynn
It was a fantastic service and I am very glad that I chose your company. The feedback to you personally is that you have a great customer service manner. You are calm kind and reassuring.
Thank you for an excellent service at a very stressful time.
Clare TurnbullProfessional, helpful, prompt
Why did you choose to get a quote from us and where did you get our contact details?
Recommendation from employee
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Recommended. Considering only 2 days notice your quote was very competitive
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Professional, helpful, prompt
How would you rate our communication?
10/10
How can we improve our service?
No improvement needed.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Removal team were helpful, courteous and professional. Waiting for completion was long winded but the team were very patient
Sympathetic. Professional. Helpful.
Why did you choose to get a quote from us and where did you get our contact details?
We were let down by our local removals company (and told the day before we moved that they couldn’t move us) so I contacted Bradshaw with my wife in tears and everything crossed.
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Sympathetic. Professional. Helpful. Competitive quote. Available.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
They were amazing and worked very hard despite some surprises and challenges. Friendly, professional, helpful, polite & amazing!
How would you rate our communication?
10/10
How can we improve our service?
You were amazing and saved us. Beyond this, you were excellent in every respect and did more than we could have expected.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
A nightmare was turned into an efficient process. There was no time for Bradshaw to visit so they accepted the volume calculation/quotation from the original company and we were all surprised it was inaccurate.
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