Customer Review
Punctual, polite, efficient and careful with our furniture
Excellent in every way. Nick, Brandon, Ben and John all just superb. Punctual, polite, efficient and careful with our
furniture. Overall excellent service. I will insist my brother use your company when he moves next year.
I’ve moved many times. This occasion was faultless.
Why did you use us? Excellent WhatsApp estimate. Pam was incredibly kind, patient, and professional. Fast quotation. Superb in every way.
You may remember your company moved my furniture and belongings from Leicestershire to Charsfield in Suffolk
a few weeks ago.
From the initial contact, to the guys driving away from Charsfield, I was most impressed with the entire process. Pam was very professional when providing a super-fast quote but also took time to chat and that’s a rare thing in these days. She gave me great confidence that your company would be able to provide a reliable service. I had received a couple of other quotes, but decided to use your company despite your quote being a few hundred pounds above the lowest quote I had received. As I mentioned to Pam (many times) we have moved a great deal over the last few years and have had variable experiences...some good some, not so good.
I cannot stress just how pleased we were with your company’s performance. I’m always slightly concerned I will be able to vacate the property in good time, and not delay the people moving in. Nick, Brandon, Ben and John all worked incredibly fast and I was impressed by how little time it took them to load my furniture etc in Countesthorpe.
On arriving in Charsfield I explained the staircase was very small and was almost a spiral in shape. The cottage is very old with narrow door openings. This didn’t deter your guys (no moaning/sighing at all!)...they even managed to get a (substantial) double mattress up the stairs. The old owners couldn’t believe this as their removal company couldn’t manage this. This saved us a significant amount of money as we assumed we would have to buy a, rolled up/boxed, mattress.
I wanted to write to thank everyone and wish you well. Please thank Nick, Brandon, Ben and John for us. They are a credit to your company. I was also very impressed there was always someone available to answer your phone and respond to emails quickly. Just excellent. Very best wishes, take good.
Martyn Elton
Leicester
House Removal
4th July 2022
10/10 Stars
Removal quote appointment booking service
Bradshaw Moving Services can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), or 01283 243001 (Derby & Burton) and speak with one of our removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
Our move across 2 days and 180 miles was seamless.
Why did you choose to get a quote from us and where did you get our contact details?
Honestly cannot remember
How would you rate the way we dealt with your initial enquiry?
9/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
Mark listened to us and quoted accordingly
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
The 4 guys were all excellent
How would you rate our communication?
9/10
How can we improve our service?
You are doing fine as you are.
How likely are you to recommend us to your friends / family?
9/10
Is there anything else you would like to tell us about your move?
The highest praise I can give the removal team is that our move across 2 days and 180 miles was seamless. The guys were excellent.
Business like, friendly, courteous, amenable, very helpful
Why did you choose to get a quote from us and where did you get our contact details?
Chose Britannia from the internet choices of 'Removals with large lorries'
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Business like, friendly, courteous, amenable, very helpful. The quote was not the cheapest, we were very impressed with the way Trevor your assessor introduced himself and explained how Bradshaw/Britannia worked. He then walked around the property accumulating the cubic area per room, shed and garden very methodical, then spoke to us how he envisaged the move should happen. A very good start.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Everything from start = Assessor to the hardworking lads Chris Luke Craig and Aaron, Mark and office team. Excellent
How would you rate our communication?
10/10
How can we improve our service?
Keep the same standard Excellent
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Lionel and I thank Chris, Luke, Craig and Aaron very much for their considerate, efficient, Happy teamwork.
First class service
Why did you choose to get a quote from us and where did you get our contact details?
Recommendation
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Confidence in the discussion with the office.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
They treated me with total dignity and respect throughout the move, with compassion and kindness, even when the completion was delayed by 2 hours!, efficient and multiple teams came to do the final unload which was so kind.
How would you rate our communication?
10/10
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
First class service
They were efficient, polite and did a great job.
Why did you choose to get a quote from us and where did you get our contact details?
My partner received a quote for his move and was pleased with the service you gave.
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Because of your excellent service.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
They were efficient, polite and did a great job.
How would you rate our communication?
10/10
How can we improve our service?
I have nothing to recommend.
How likely are you to recommend us to your friends / family?
10/10
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