Customer Review
Mark, Lynn & Pam were really easy to talk to and seemed very ready to help.
I would like to pass on our heartfelt thank you to every member of the removal crew. What a great bunch of guys you have working for you. Nothing was too much trouble and they were happy to help and give advice where it was necessary. Both the crew that came to remove our garden items and the household items were very professional & courteous.
The garden crew were challenged with a number of heavy and unusual shaped items, along with four large topiary balls to man-handle, that were perm-frosted into raised beds!.(One individual took it upon his self to free the plants - what a star!) Despite these hurdles, they managed to free them and get it all loaded up and delivered to our new garden.
Whilst this was being tackled, the main crews sorted, lifted and packed our numerous belongings as though they were their own, with care and attention, as not to damage them. Overall, again, what a great team of individuals you have!
Why did you use us?
Called a few companies but Pam & Mark made me feel like we could trust you to look after our belongings & would help us through part of a stressful event.
Comments regarding your initial enquiry
Pam was very helpful and kind when I first made contact and explained the whole process. Pam took the time to build a rapport and made me feel like I could ask about anything. This was our first real move for over 20 years and the first move ever as a family.
Leicester
House Removal
16th February 2023
10/10 Stars
Removal quote appointment booking service
Bradshaw Moving Services can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), or 01283 243001 (Derby & Burton) and speak with one of our removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
The value of the personal touch
Do you have any comments about our removals crew?
They were just awesome, courteous and quick, super organised and really personable
Why did you use us?
Because of the personal and friendly, helpful nature of the people dealing with my initial query
Do you have any additional comments or concerns regarding any portion of the service you received?
Just an apology to the removals team for having to drive so far and then wait around as the keys weren't released to me until so late in the afternoon. They were all so understanding
Comments regarding your initial enquiry
Many of the quotes I received were a little cheaper, but were kind of anonymous, based on just people dealing by text only, requiring me to take photos of my contents, etc.
The value of the personal touch provided by Pam and Bradshaws was worth so much more than any amount of money though. At a really fraught time, Pam was really calming and compassionate, guiding me through the stresses of the move
Jonny MorrisIt was excellent, not sure how it could be improved
Do you have any comments about our removals crew?
First rate. En route to our new home they made contact with additional crews to meet them and help out.
How can we improve our service?
It was excellent, not sure how it could be improved
Why did you use us?
We used Britannia previously in 2015
Comments regarding your initial enquiry
Initial appointment arranged promptly & subsequent house review followed quickly after
Helpful
Why did you choose to get a quote from us and where did you get our contact details?
Used before
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Reliability
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Helpful
How would you rate our communication?
10/10
How can we improve our service?
None needed
How likely are you to recommend us to your friends / family?
10/10
Couldn’t have been happier with the service
Why did you choose to get a quote from us and where did you get our contact details?
Google Search and review rating
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
We were so impressed with the service we’d received to that point.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
The team were fantastic. Polite, friendly, efficient.
How would you rate our communication?
10/10
How can we improve our service?
I’m not sure you can, it was exceptional.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
We genuinely couldn’t have been happier with the service we received from start to finish. Everyone we dealt with was fantastic.
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