Customer Review
Mark, Lynn & Pam were really easy to talk to and seemed very ready to help.
I would like to pass on our heartfelt thank you to every member of the removal crew. What a great bunch of guys you have working for you. Nothing was too much trouble and they were happy to help and give advice where it was necessary. Both the crew that came to remove our garden items and the household items were very professional & courteous.
The garden crew were challenged with a number of heavy and unusual shaped items, along with four large topiary balls to man-handle, that were perm-frosted into raised beds!.(One individual took it upon his self to free the plants - what a star!) Despite these hurdles, they managed to free them and get it all loaded up and delivered to our new garden.
Whilst this was being tackled, the main crews sorted, lifted and packed our numerous belongings as though they were their own, with care and attention, as not to damage them. Overall, again, what a great team of individuals you have!
Why did you use us?
Called a few companies but Pam & Mark made me feel like we could trust you to look after our belongings & would help us through part of a stressful event.
Comments regarding your initial enquiry
Pam was very helpful and kind when I first made contact and explained the whole process. Pam took the time to build a rapport and made me feel like I could ask about anything. This was our first real move for over 20 years and the first move ever as a family.
Leicester
House Removal
16th February 2023
10/10 Stars
Removal quote appointment booking service
Bradshaw Moving Services can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), or 01283 243001 (Derby & Burton) and speak with one of our removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
Aaron, John and Luke were very helpful
Why did you choose to get a quote from us and where did you get our contact details?
Recommended
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Positive approach and reassurance
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Aaron, John and Luke were very helpful. Good communication and attitude.
How would you rate our communication?
10/10
How can we improve our service?
Just keep doing the same thing
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Your staff have been wonderful from start to finish, and dealt with any issues that arose.
Our move across 2 days and 180 miles was seamless.
Why did you choose to get a quote from us and where did you get our contact details?
Honestly cannot remember
How would you rate the way we dealt with your initial enquiry?
9/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
Mark listened to us and quoted accordingly
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
The 4 guys were all excellent
How would you rate our communication?
9/10
How can we improve our service?
You are doing fine as you are.
How likely are you to recommend us to your friends / family?
9/10
Is there anything else you would like to tell us about your move?
The highest praise I can give the removal team is that our move across 2 days and 180 miles was seamless. The guys were excellent.
Excellent team who took the strain out of a stressful day
Why did you choose to get a quote from us and where did you get our contact details?
You were local to me and I also received a card through my door, which was very useful to have. I checked your reviews and they were positive.
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Positive reviews and you were available on the date I required, even at short notice.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Josh, Kemp and Marcus arrived early, which is always a positive. They were all very pleasant, hard working and professional. Nothing was too much trouble. Well presented in the Britannia Bradshaw uniform. Excellent team who took the strain out of a stressful day. I've never used professional removals before and it was great just to sit back, safe in the knowledge that the team were doing a excellent job.
How would you rate our communication?
10/10
How can we improve our service?
I can't think of anything.
How likely are you to recommend us to your friends / family?
10/10
They treated our possessions with utmost care
Why did you choose to get a quote from us and where did you get our contact details?
Flyer posted through our door and high score / positive Google reviews. Also you offered a full pack and move service.
How would you rate the way we dealt with your initial enquiry?
8/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Pam from your Leicester team was extremely helpful and even though it was short notice she managed to fit us in through a cancellation, and quickly produced a full pack quote.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Our team were Kemp, Josh and Marcus for a full pack service and all 3 of them were fantastic. They were really polite and respectful towards us, checking in regularly and making sure they knew exactly what they needed to do. They treated our possessions with utmost care, and our items were packed quickly and efficiently. They made sure that everything was labelled properly and were very careful when moving items, especially big / fragile things. They all worked extremely hard and overall we were thoroughly impressed.
How would you rate our communication?
8/10
How can we improve our service?
N/A
How likely are you to recommend us to your friends / family?
10/10
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