Customer Review
Excellent service from the crew
Do you have any comments about our removals crew?
We had 5 people in total and all were friendly, polite and efficient.
Where can we improve our removals day experience?
My only tiny critique is that it would be good to label.boxes better, although I know there is always a time pressure, so this can't always be done.
Why did you use us?
Of the three quotation visits we had, we felt that Bradshaws were the most organised, and understood our requirements best.
Do you have any additional comments or concerns regarding any portion of the service you received?
Excellent service from the crew - Luke Mason, Jamie Baker, Cameron Smith, Macauley Cooke and Marcus Jackson. All of them were stellar! I had a bit of a meltdown on day 1 of our move, and the crew asked if there was anything they could do to help me be less stressed. Definitely service over and above. On day 2 after moving, I contacted the office to arrange collection of empty boxes, and a crew turned up within hours. The whole system works flawlessly!
Comments regarding your initial enquiry
Someone came quickly out to assess the move requirements, and was friendly and really knowledgeable.
House Removal
15th August 2023
9.8/10 Stars
Removal quote appointment booking service
Bradshaw Moving Services can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), or 01283 243001 (Derby & Burton) and speak with one of our removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
First class service
Why did you choose to get a quote from us and where did you get our contact details?
Recommendation
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Confidence in the discussion with the office.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
They treated me with total dignity and respect throughout the move, with compassion and kindness, even when the completion was delayed by 2 hours!, efficient and multiple teams came to do the final unload which was so kind.
How would you rate our communication?
10/10
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
First class service
Our move across 2 days and 180 miles was seamless.
Why did you choose to get a quote from us and where did you get our contact details?
Honestly cannot remember
How would you rate the way we dealt with your initial enquiry?
9/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
Mark listened to us and quoted accordingly
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
The 4 guys were all excellent
How would you rate our communication?
9/10
How can we improve our service?
You are doing fine as you are.
How likely are you to recommend us to your friends / family?
9/10
Is there anything else you would like to tell us about your move?
The highest praise I can give the removal team is that our move across 2 days and 180 miles was seamless. The guys were excellent.
All three removals people were excellent
Why did you choose to get a quote from us and where did you get our contact details?
I chose to get a quote from Britannia Bradshaw due to the customer service from Pam Morris who tried to assist me even though you were fully booked at the time and then kindly called me back when a cancellation slot opened up. I got your contact details from your website
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Britannia are a quality company so I knew the move was being coordinated by a trusted company.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
All three removals people were excellent they were very courteous and made the whole experience very stress free. Nothing was too much trouble for them
How would you rate our communication?
10/10
How can we improve our service?
My experience of your service could not be improved as it was first class.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Not really
Quite simply outstanding!
Why did you choose to get a quote from us and where did you get our contact details?
Friends' recommendation
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
High level of expertise and professionalism at both survey stage and subsequent requests for revised quotes for moving alternatives
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Quite simply outstanding! Josh, Kemp, Marcus and Luke were fantastic, very careful and attentive to our needs, highly efficient and very friendly - thanks guys!
How would you rate our communication?
10/10
How can we improve our service?
As far as we are concerned, everything was just exactly perfect
How likely are you to recommend us to your friends / family?
9/10
Is there anything else you would like to tell us about your move?
Many thanks to the entire team - Trevor and Mark for their expertise and flexibility, Pam and Lynn for tremendous support and, of course, the removal squad
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UK Price Guide
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Please note: Our Price Guide tool is intended for moves within the UK Mainland only. If you're moving to or from the UK mainland please speak to one of our friendly team who will be able to provide you with a bespoke quote.
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