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Our removal & storage reviews are taken from our Customer Care Survey, which is sent to every customer after their move is completed
Friendly but professional and prompt at requests. Friendly man Trevor. Lovely staff emailing. Quote was most expensive from others but felt right and we just knew they were trusted and reliable. We made the right decision. Could not fault service. Thank you for making the most stressful day of our lives that little bit easier with care and attention to detail.
Luke and Josh were extremely friendly and helpful, very efficient took care of my belongings, I was extremely pleased with the service, excellent and I will recommend to my friends. Just to say a special thanks to josh and luke, real hard workers, Trevor who really made me feel like a valued customer and Pam who was brilliant over the phone and put my mind at ease thank you
I enquired online and was promptly given a call back to arrange a home visit. Excellent customer service from start to finish. Trevor came to our home to quote our move and was extremely helpful, friendly and professional, nothing was too much trouble. He explained everything clearly and because of this I felt very confident we would choose Britannia even before our two other quotes were in. Excellent service from start to finish, nothing was too much for these extremely hard working guys. A whole house move with packing and not one single item damaged, I’ll be forever grateful to Britannia for making our home move completely stress free, you guys were fantastic. Each and every one of the gentleman that moved us were fantastic. Greeted us with a handshake and introduced themselves, were professional, polite and extremely hard working. Can not thank them enough.
A local firm with a great reputation that also gave us the best quote. The sale didn't go through as smooth as I would have liked. Your crew did what our conveyancer wouldn't. Reassuring me when I hadn't heard anything by midday and being very patient. When I finally got the keys to our new home late in the afternoon they remained friendly and professional. Not rushing about but continuing to provide an excellent service even though it was very late in the day.
They were fantastic, worked together brilliantly, managed moving my stuff off a narrowboat with seeming ease. My chaotic packing style didn't seem to put them off either. They were friendly and polite.
Exceeded my expectations and would recommend your company to anyone. They were really helpful and exceeded my expectations
We are elderly and we're treated with the utmost respect and not patronised in any way. I approached three removal firms and the other two wanted to give me a quote over the phone. Your representative made arrangements to visit the property to do a assessment which was very accurate. Friendly and knowledgeable
Our initial enquiry was followed by various conversations concerning moving delays which were forced upon us. At all times the staff were extremely understanding and helpful. The move was demanding both in terms of items moved and access at collection and delivery. The team handled this very well. They quietly got on with the job and were courteous at all times. No difficulties were raised in the survey with regard to items such as workshop equipment and vehicle parts, or the access at collection and delivery locations. This was not the case with surveys from two competitors whose quotations were considerably higher than Britannia Bradshaw's. Britannia Bradshaw made enormous extra effort to arrange the move at extremely short notice, brought about by delays further down the chain. In the face of extreme unpredictability, this enabled us to meet the requirements of those above us in the chain and get the job done.
Really helpful, gave use some good tips as well as answering all our questions. They were great. Just got down to the job in hand and were really professional. Your crew were great (Paul, Jack and Brandon). They were also really accommodating for our 3 cats who were not happy about the move.
I felt that my enquiry was welcomed and I felt reassured. Adrian, Jamie and Rambo were pleasant, respectful, had a little humour when appropriate - which helped to create a pleasant atmosphere. They also had some practical suggestions which helped with fitting things in at my new place which was smaller. It was obvious that they had much experience in their job which is reassuring. It was an excellent job - I can't think of anything that they could have done better - it was all good.
I was recommended by a good friend who had invited 3 different removal companies to quote for her move and the reasons she gave me for choosing Britannia Bradshaw matched my own criteria.