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Our removal & storage reviews are taken from our Customer Care Survey, which is sent to every customer after their move is completed
If you'd like to see our reviews on Google, they are available here: Leicester branch reviews (4.8 out of 5 stars, with 42 reviews as of 19 March 2019)
Mark Smith and Kyle Stopp were absolutely excellent. They worked tirelessly for three days packing our belongings, loading and then unloading the lorry with a long drive in between. I was amazed by what they achieved given the quantity and weight of belongings that had to be moved. They were courteous and helpful throughout the process. They are a credit to your company. Would also like to mention Trevor and Pam who were very helpful, especially when four days before we were meant to be packed we had not exchanged and were concerned about the move date we had booked.
From start to finish dealing with Britannia Bradshaw has been a pleasure. Everybody we have dealt with has been professional, friendly and helpful, qualities that are so important when going through the stresses of moving home.
Standards of business was higher than expected-thanks Lynn & Mark. Professional service, young and dynamic - understanding the customer well. I had every faith in your crew. What a lovely team in the office and the removal crew ***** You're doing just GREAT!
Very friendly manner, put me at ease straight away. I had to ring your office staff on several occasions as we had problems with our completion date, each time I rang to change or confirm something the staff were understanding and so very helpful, it was like nothing was too much trouble. It was an extremely traumatic week not knowing whether we were moving or not and it was so reassuring to deal with such competent and friendly staff. [The removal men] were all friendly and keen to impress us that the day should be as stress free as possible for us
They were all superb, friendly, courteous but also a good laugh! Totally trusted the lads and they worked so hard. Would absolutely recommend them - we felt they cared about possessions and were happy to organise another smaller vehicle to shuttle down a narrow lane
They say that moving home is one of life's major stresses - not with Britannia! Your company made what could have been a nightmare into a dream! I am so grateful to you all. I have no hesitation in recommending you unreservedly to anyone who is moving home. I don't think it could have gone better. Chris was really impressive, organising and overseeing everything, and Jake and Matt were utterly astonishing with their strength, adrenaline, efficiency and total professionalism. It was fantastic teamwork. [The men were] absolutely fantastic! Initially, they came in and surveyed the scene (utter carnage!), said nothing, but obviously took everything in, and planned their attack! They were really wonderful and supported us through the whole process.
[Why did you choose to move with Britannia Bradshaw?] In a word, Trevor. He was really professional, clearly knew his job very well, and he was reassuring about all my concerns. Price was also a factor - but not the only one.
Honestly they were fantastic. Packing was excellent. Not one item was broken, only what I had self packed!! On moving day they seemed to work so well together and efficiently, we could barely keep up with the cleaning. Nice friendly lads and courteous. Helpful answering questions I had. Would most definitely recommend Britannia Bradshaw
Very smooth and Lynn was extremely helpful. Good price, excellent service
Lynn was very helpful and knowledgeable and made the process easy and stress free. Fantastic team who were friendly helpful and went out of their way to help me as I was on my own due to my wife having to work. Lynn was very helpful and gave me confidence in the team and the quote that was received was not the cheapest however the service and info received made the choice simple. Top class service