Very professional

Took every care possible with our belongings

Why did you choose to get a quote from us and where did you get our contact details?
Word of mouth - referral

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Referred to you. Advised your moving staff were very good.

How would you rate your move team?
9/10

Would you like to tell us anything about your move team?
Kemp, Jamie and Aaron worked as a team. Took every care possible with our belongings. They all followed our request on specific items of value. Very happy individuals and worked very hard to make our move an easy process. We were pleased that we pushed our solicitor / estate agent which resulted in the release of the keys just before 11am.
Please pass on our thanks all three, plus they late helpers Tommy and Jake on the 25th. We would not hesitate in recommending this team in the future to friends and family. EXCELLENT JOB!

How would you rate our communication?
9/10

How can we improve our service?
It was all good from Trevor's visit to finishing the move.

How likely are you to recommend us to your friends / family?
9/10

Is there anything else you would like to tell us about your move?
No

They treated our possessions with utmost care

Why did you choose to get a quote from us and where did you get our contact details?
Flyer posted through our door and high score / positive Google reviews. Also you offered a full pack and move service.

How would you rate the way we dealt with your initial enquiry?
8/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Pam from your Leicester team was extremely helpful and even though it was short notice she managed to fit us in through a cancellation, and quickly produced a full pack quote.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Our team were Kemp, Josh and Marcus for a full pack service and all 3 of them were fantastic. They were really polite and respectful towards us, checking in regularly and making sure they knew exactly what they needed to do. They treated our possessions with utmost care, and our items were packed quickly and efficiently. They made sure that everything was labelled properly and were very careful when moving items, especially big / fragile things. They all worked extremely hard and overall we were thoroughly impressed.

How would you rate our communication?
8/10

How can we improve our service?
N/A

How likely are you to recommend us to your friends / family?
10/10