Customer Review
This was our 3rd move overseas and by far the best experience
Good Afternoon Everyone. I just wanted to drop you all a quick note to say thank you so much for our move.
The Britannia guys packed everything exceptionally at our house in the UK and the unpacking and re-assembly of everything at this end was done to the same standard. I can't believe how quick and efficient both teams were. They did a great job and were polite, friendly and helpful. Also a big shout out to everyone else on the admin side, you were all very responsive and answered my questions in a timely manner.
I know we had a bit of a delay at the port this end, but despite my constant phone calls and questions, everyone was very polite and helpful.
This was our 3rd move overseas and by far the best experience, so THANK YOU ALL.
If you need me to write any online reviews please let me know where and how and I will be glad to do so.
Debbie Nichols
Debbie Nichols
Leicester
International
8th July 2021
/10 Stars
Removal quote appointment booking service
Bradshaw Moving Services can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), or 01283 243001 (Derby & Burton) and speak with one of our removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
Helpful
Why did you choose to get a quote from us and where did you get our contact details?
Used before
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Reliability
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Helpful
How would you rate our communication?
10/10
How can we improve our service?
None needed
How likely are you to recommend us to your friends / family?
10/10
The value of the personal touch
Do you have any comments about our removals crew?
They were just awesome, courteous and quick, super organised and really personable
Why did you use us?
Because of the personal and friendly, helpful nature of the people dealing with my initial query
Do you have any additional comments or concerns regarding any portion of the service you received?
Just an apology to the removals team for having to drive so far and then wait around as the keys weren't released to me until so late in the afternoon. They were all so understanding
Comments regarding your initial enquiry
Many of the quotes I received were a little cheaper, but were kind of anonymous, based on just people dealing by text only, requiring me to take photos of my contents, etc.
The value of the personal touch provided by Pam and Bradshaws was worth so much more than any amount of money though. At a really fraught time, Pam was really calming and compassionate, guiding me through the stresses of the move
Jonny MorrisExcellent service from the crew
Do you have any comments about our removals crew?
We had 5 people in total and all were friendly, polite and efficient.
Where can we improve our removals day experience?
My only tiny critique is that it would be good to label.boxes better, although I know there is always a time pressure, so this can't always be done.
Why did you use us?
Of the three quotation visits we had, we felt that Bradshaws were the most organised, and understood our requirements best.
Do you have any additional comments or concerns regarding any portion of the service you received?
Excellent service from the crew - Luke Mason, Jamie Baker, Cameron Smith, Macauley Cooke and Marcus Jackson. All of them were stellar! I had a bit of a meltdown on day 1 of our move, and the crew asked if there was anything they could do to help me be less stressed. Definitely service over and above. On day 2 after moving, I contacted the office to arrange collection of empty boxes, and a crew turned up within hours. The whole system works flawlessly!
Comments regarding your initial enquiry
Someone came quickly out to assess the move requirements, and was friendly and really knowledgeable.
No breakages or issues - perfect.
Why did you choose to get a quote from us and where did you get our contact details?
Previous experience with another Britannia mover. Found details on Britannia website.
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Previous experience, quote process (Trevor was thorough and friendly, his knowledge provided a high level of trust) and overall price and value for money, flexibility to accommodate a move to new build and timings.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
The move team were GREAT. All five guys who helped pack and load over the Monday and Tuesday morning worked tirelessly AND the packing was done with care and sensitivity for the sentimental value of some items. Chris and Craig who then drove the lorry up to Northallerton were BRILLIANT, from negotiating the rougher than expected road, to the swift, careful unloading. All those special items safely and securely moved with no breakages or issues - perfect.
How would you rate our communication?
10/10
How can we improve our service?
No improvement needed, just keep doing what you do, treat the team well and don’t let them go as they are fantastic.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Just a huge thank you for making it so smooth, simple and easy.
UK Quote
Complete the form below to get your UK Removals quotation
European Removals Quote Request
Complete the form below to get your European Removals quotation
International Removals Quote Request
Complete the form below to get your International Removals quotation
Call Me Back
Complete the form below and we'll call you back to discuss your requirements
Self Storage
Complete the form below to get your Self Storage quotation
UK Price Guide
Complete the form below to get a Price Guide sent to you
Please note: Our Price Guide tool is intended for moves within the UK Mainland only. If you're moving to or from the UK mainland please speak to one of our friendly team who will be able to provide you with a bespoke quote.
© Bradshaw Moving Services 2023.
Registered in England 10144531
Bradshaw Moving Services is a trading name of Bradshaws of Leicester Limited
An indicoll website
Privacy PolicyCookie PolicyDisclaimerAccessibility