Customer Review
This was our 3rd move overseas and by far the best experience
Good Afternoon Everyone. I just wanted to drop you all a quick note to say thank you so much for our move.
The Britannia guys packed everything exceptionally at our house in the UK and the unpacking and re-assembly of everything at this end was done to the same standard. I can't believe how quick and efficient both teams were. They did a great job and were polite, friendly and helpful. Also a big shout out to everyone else on the admin side, you were all very responsive and answered my questions in a timely manner.
I know we had a bit of a delay at the port this end, but despite my constant phone calls and questions, everyone was very polite and helpful.
This was our 3rd move overseas and by far the best experience, so THANK YOU ALL.
If you need me to write any online reviews please let me know where and how and I will be glad to do so.
Debbie Nichols
Debbie Nichols
Leicester
International
8th July 2021
/10 Stars
Removal quote appointment booking service
Bradshaw Moving Services can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), or 01283 243001 (Derby & Burton) and speak with one of our removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
They treated our possessions with utmost care
Why did you choose to get a quote from us and where did you get our contact details?
Flyer posted through our door and high score / positive Google reviews. Also you offered a full pack and move service.
How would you rate the way we dealt with your initial enquiry?
8/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Pam from your Leicester team was extremely helpful and even though it was short notice she managed to fit us in through a cancellation, and quickly produced a full pack quote.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Our team were Kemp, Josh and Marcus for a full pack service and all 3 of them were fantastic. They were really polite and respectful towards us, checking in regularly and making sure they knew exactly what they needed to do. They treated our possessions with utmost care, and our items were packed quickly and efficiently. They made sure that everything was labelled properly and were very careful when moving items, especially big / fragile things. They all worked extremely hard and overall we were thoroughly impressed.
How would you rate our communication?
8/10
How can we improve our service?
N/A
How likely are you to recommend us to your friends / family?
10/10
Aaron, John and Luke were very helpful
Why did you choose to get a quote from us and where did you get our contact details?
Recommended
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Positive approach and reassurance
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Aaron, John and Luke were very helpful. Good communication and attitude.
How would you rate our communication?
10/10
How can we improve our service?
Just keep doing the same thing
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Your staff have been wonderful from start to finish, and dealt with any issues that arose.
Our move across 2 days and 180 miles was seamless.
Why did you choose to get a quote from us and where did you get our contact details?
Honestly cannot remember
How would you rate the way we dealt with your initial enquiry?
9/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
Mark listened to us and quoted accordingly
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
The 4 guys were all excellent
How would you rate our communication?
9/10
How can we improve our service?
You are doing fine as you are.
How likely are you to recommend us to your friends / family?
9/10
Is there anything else you would like to tell us about your move?
The highest praise I can give the removal team is that our move across 2 days and 180 miles was seamless. The guys were excellent.
Took every care possible with our belongings
Why did you choose to get a quote from us and where did you get our contact details?
Word of mouth - referral
How would you rate the way we dealt with your initial enquiry?
9/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
Referred to you. Advised your moving staff were very good.
How would you rate your move team?
9/10
Would you like to tell us anything about your move team?
Kemp, Jamie and Aaron worked as a team. Took every care possible with our belongings. They all followed our request on specific items of value. Very happy individuals and worked very hard to make our move an easy process. We were pleased that we pushed our solicitor / estate agent which resulted in the release of the keys just before 11am.
Please pass on our thanks all three, plus they late helpers Tommy and Jake on the 25th. We would not hesitate in recommending this team in the future to friends and family. EXCELLENT JOB!
How would you rate our communication?
9/10
How can we improve our service?
It was all good from Trevor's visit to finishing the move.
How likely are you to recommend us to your friends / family?
9/10
Is there anything else you would like to tell us about your move?
No
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