Customer Review

The crew were very professional

The crew were very professional in wrapping the furniture and removing items from out of the property to load into the company's van /lorry

Where can we improve our removals day experience?
I think that you have it spot on, keep up the good work

Why did you use us?
Local to us and were easy to communicate with

Do you have any additional comments or concerns regarding any portion of the service you received?
Absolutely delighted with everything

Comments regarding your initial enquiry
The representative was very knowledgeable and courteous at all times

Phil Summerhayes


Leicester
European
9th October 2022
10/10 Stars

Removal quote appointment booking service

Bradshaw Moving Services can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), or 01283 243001 (Derby & Burton) and speak with one of our removals specialists.

How are our appointments carried out

In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.

See what our customers think of us...

Professional, helpful, prompt

Why did you choose to get a quote from us and where did you get our contact details?
Recommendation from employee

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Recommended. Considering only 2 days notice your quote was very competitive

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Professional, helpful, prompt

How would you rate our communication?
10/10

How can we improve our service?
No improvement needed.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Removal team were helpful, courteous and professional. Waiting for completion was long winded but the team were very patient

Sue Yates

Nothing was too much trouble

Why did you choose to get a quote from us and where did you get our contact details?
Good reviews - search engine

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
The professional way you did things

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Excellent great team nothing was too much trouble they work really hard.

How would you rate our communication?
10/10

How can we improve our service?
Seems really good already

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
So impressed with them all

Rita Banks

They kept the floors protected were courteous and helpful

Why did you choose to get a quote from us and where did you get our contact details?
Online

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Good explanation by administration staff to my request and clear paperwork and costs were explained.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Calm reassuring asked appropriate questions. They kept the floors protected were courteous and helpful. They anticipated any difficulties over moving specific items of furniture.

How would you rate our communication?
9/10

How can we improve our service?
It was a good service.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
I felt well supported and that items were safe. Helpful staff as I was on my own doing the move after over 30 years at the property so it was emotional and exhausting.

Email to Lynn

It was a fantastic service and I am very glad that I chose your company. The feedback to you personally is that you have a great customer service manner. You are calm kind and reassuring. 

Thank you for an excellent service at a very stressful time.

Clare Turnbull

Listened to what we said about access to new house and took appropriate action

Why did you choose to get a quote from us and where did you get our contact details?
Leaflet through the door and checking reviews

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Listened to what we said about access to new house and took appropriate action.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Thanks Tommy, Luke and Jake for polite efficient service and asking what we wanted.

How would you rate our communication?
10/10

How can we improve our service?
Enable easier direct payment on your website.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Move went smoothly.

Neil Metcalfe

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Please note: Our Price Guide tool is intended for moves within the UK Mainland only. If you're moving to or from the UK mainland please speak to one of our friendly team who will be able to provide you with a bespoke quote.

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Please note: Our Price Guide tool is intended for moves within the UK Mainland only.

Call Us:  Leicester:  0116 289 9011  Nottingham:  0115 965 6555  or  Derby & Burton:  01283 243001Let Us Call You Back

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