Recommended by a friend who had used the service more than once

No breakages or issues - perfect.

Why did you choose to get a quote from us and where did you get our contact details?
Previous experience with another Britannia mover. Found details on Britannia website.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Previous experience, quote process (Trevor was thorough and friendly, his knowledge provided a high level of trust) and overall price and value for money, flexibility to accommodate a move to new build and timings.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
The move team were GREAT. All five guys who helped pack and load over the Monday and Tuesday morning worked tirelessly AND the packing was done with care and sensitivity for the sentimental value of some items. Chris and Craig who then drove the lorry up to Northallerton were BRILLIANT, from negotiating the rougher than expected road, to the swift, careful unloading. All those special items safely and securely moved with no breakages or issues - perfect.

How would you rate our communication?
10/10

How can we improve our service?
No improvement needed, just keep doing what you do, treat the team well and don’t let them go as they are fantastic.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Just a huge thank you for making it so smooth, simple and easy.

Excellent service from the crew

Do you have any comments about our removals crew?
We had 5 people in total and all were friendly, polite and efficient.

Where can we improve our removals day experience?
My only tiny critique is that it would be good to label.boxes better, although I know there is always a time pressure, so this can't always be done.

Why did you use us?
Of the three quotation visits we had, we felt that Bradshaws were the most organised, and understood our requirements best.

Do you have any additional comments or concerns regarding any portion of the service you received?
Excellent service from the crew - Luke Mason, Jamie Baker, Cameron Smith, Macauley Cooke and Marcus Jackson. All of them were stellar!  I had a bit of a meltdown on day 1 of our move, and the crew asked  if there was anything they could do to help me be less stressed. Definitely service over and above. On day 2 after moving, I contacted the office to arrange collection of empty boxes, and a crew turned up within hours.  The whole system works flawlessly!

Comments regarding your initial enquiry
Someone came quickly out to assess the move requirements, and was friendly and really knowledgeable.