Customer Review

Friendly and helpful on the 2 occasions.

Where can we improve our removals day experience?
A little more floor protection in adverse weather conditions.

Why did you use us?
The Representative had a very professional attitude

Do you have any additional comments or concerns regarding any portion of the service you received?
We are entirely satisfied now we are settling into our new home.

Comments regarding your initial enquiry
Clear picture of what we should expect

Norma Mistry


Leicester
House Removal
23rd December 2022
10/10 Stars

Removal quote appointment booking service

Bradshaw Moving Services can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), or 01283 243001 (Derby & Burton) and speak with one of our removals specialists.

How are our appointments carried out

In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.

See what our customers think of us...

A very professional approach with secure storage facilities.

Why did you choose to get a quote from us and where did you get our contact details?
We were looking for a reliable company for a big move and storage. We found possible companies on the internet.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
A very professional approach with secure storage facilities.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Camron, Craig and Josh were superb and made the process stress free.

How would you rate our communication?
10/10

How can we improve our service?
Nothing that we can think of

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
When our belongings came out of storage after nearly 5 months they were in excellent condition with no signs of dampness. 

Sue Sleep

I would rate them at least 15 out of 10

Why did you choose to get a quote from us and where did you get our contact details?
Card received via post, along with several others, Britannia were the only company who took it on at such short notice and worked a way round my moving date and their commitments. Couldn't have done more to accommodate me if you'd tried.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
My family have used Britannia many times in the past with RAF posting moves so I was pleased you could do this, probably my final move.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Firstly, I would rate them at least 15 out of 10. They were absolutely superb. Friendly without over - familiarity, helpful without obsequiousness, remarkably efficient, extremely careful and VERY strong

How would you rate our communication?
10/10

How can we improve our service?
I don't think you can. Just keep doing what you do the way that you do it.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Thank you so very much and totally well done!

Kate Smith

They were excellent. Took control from the start on both days

Why did you choose to get a quote from us and where did you get our contact details?
Used before and saw advertisement in a magazine at dentist . Called Coast I think

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
We wanted someone we could trust

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were excellent. Took control from the start on both days

How would you rate our communication?
10/10

How can we improve our service?
Can’t think of anything

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
We put our furniture into store so did not move on same day so made it harder for the delivery team as they had no idea what was in the crates . Excellent service

Email to Lynn                                                                                                                              

Please could you thank Tommy, Jake, Marcus and Macca for giving up their Saturday for us and Josh and Luke for travelling all the way to Yorkshire .

Both teams were excellent and made the physical move the least stressful part. They just took control of everything once they arrived and only left me to make the tea. Thanks also to yourself and to Mark for sorting out dates etc

Liz, Broughton

They worked hard in the hot weather and moved us efficiently and safely.

Why did you choose to get a quote from us and where did you get our contact details?
Your company was highly reviewed after searching on Google.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Your survey made me confident you could carry out our move over the other companies.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Chris and Luke were excellent, they worked hard in the hot weather and moved us efficiently and safely.

How would you rate our communication?
10/10

How can we improve our service?
You could provide a text or confirmation email on the day before that you are turning up on the move day.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Thanks for the move.

Mark Hintze

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