Customer Review

Friendly and helpful

The crew were friendly, helpful and well-presented. If the crew are running late, it would be helpful to telephone ahead so we know when to expect them. The crew were not able to complete packing on the first day as they had run out of boxes. This was disappointing and frustrating as you had sent someone out in advance to ascertain our needs. Nothing was loaded onto the van on the first day (our moving plan indicated that the van would be part-loaded. The crew explained their reasons to us before leaving at 3pm). With a fair amount of packing still to do, this left us wondering whether the move would be completed in time and resulted in the move day itself being more stressful than anticipated. Before the move we had been under the impression that we would be out of the old house by 12pm however loading was not completed until 2.40pm. If the new owners had been moving in on the same day, this would have been an added stress. We were only given 2 wardrobe boxes for 5 wardrobes-worth of clothes. Many items were well packed but some were not e.g. I found some fragile items loose in the bottom of a box. Some DIY items were packed in the same box as kitchen items, meaning I had to clean the latter on unpacking. One piece of solid pine furniture now has numerous scratches on it as if it has been dragged over something rough and bashed on a sharp edge.

Beth Evans



House Removal
15th May 2018
7/10 Stars

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Bradshaw Moving Services can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), or 01283 243001 (Derby & Burton) and speak with one of our removals specialists.

How are our appointments carried out

In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.

See what our customers think of us...

Best plan for the move

Very hard working and pleasant. The assessor gave the most confidence and best plan for the move; price was competitive.

 

Bethan Foden

Went for the best

Very good team. You get what you pay for, so went for the best. Prompt service.

 

Neil Windram

A professional, friendly team

A professional, friendly team, a pleasure to work with. Very calm and gave us confidence at a stressful time. It was perfect. The pre day moving service and you gave me confidence from the first contact.

I was particularly impressed with the suggestion of arriving the day before the move day to alleviate stress and ensure a smooth operation, no other company offered this service and this is why I chose you.

 

Sharon Earp

Made moving far less stressful

Absolutely brilliant and made moving far less stressful. Excellent service. Very professional and helpful.

Andrea Reay

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