Customer Review
Flexibility around the short notice of exchanging contracts
I just wanted to send you a message to say thank you to you and your teams for helping us move last week.
From your flexibility around the short notice of exchanging contracts to the week of removals the whole service has
been extremely positive, with nothing too much trouble and I can only thank you for that.
In addition I wanted to highlight that the teams that came to do the move, from the packers on Monday and
Tuesday through to the guys who did the move over the rest of the week, I cannot fault any of them. They worked
hard, they were efficient, nothing was too much trouble, they were helpful, polite, courteous and respectful
throughout the whole week. They were a credit to you and I have nothing but good words to speak about all of them
and I think you should be proud of your teams.
I will have absolutely no misgivings in recommending you to anyone I know who is moving house in the future.
Once again many thanks.
Jim Carpenter
Leicester
House Removal
30th June 2022
/10 Stars
Removal quote appointment booking service
Bradshaw Moving Services can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), or 01283 243001 (Derby & Burton) and speak with one of our removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
Well organised, friendly, extremely helpful
Why did you choose to get a quote from us and where did you get our contact details?
Online
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Quote and service offered competitive
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Arrived punctually, well organised, friendly, extremely helpful, took good care moving and loading, overall very efficient. A pleasure to have them to carry out the move.
How would you rate our communication?
9/10
How can we improve our service?
Better organisation of making arrangements to collect protective covers left at the property
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Went very well
They kept the floors protected were courteous and helpful
Why did you choose to get a quote from us and where did you get our contact details?
Online
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
Good explanation by administration staff to my request and clear paperwork and costs were explained.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Calm reassuring asked appropriate questions. They kept the floors protected were courteous and helpful. They anticipated any difficulties over moving specific items of furniture.
How would you rate our communication?
9/10
How can we improve our service?
It was a good service.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
I felt well supported and that items were safe. Helpful staff as I was on my own doing the move after over 30 years at the property so it was emotional and exhausting.
Email to Lynn
It was a fantastic service and I am very glad that I chose your company. The feedback to you personally is that you have a great customer service manner. You are calm kind and reassuring.
Thank you for an excellent service at a very stressful time.
Clare TurnbullThey were friendly, efficient and quick!
Why did you choose to get a quote from us and where did you get our contact details?
A recommendation and very good reviews.
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Because it was competitively priced and the service had been better than others we got quotes from.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
They were friendly, efficient and quick!
How would you rate our communication?
10/10
How can we improve our service?
Not sure I was overall very impressed.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
It went extremely well.
Professional, helpful, prompt
Why did you choose to get a quote from us and where did you get our contact details?
Recommendation from employee
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Recommended. Considering only 2 days notice your quote was very competitive
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Professional, helpful, prompt
How would you rate our communication?
10/10
How can we improve our service?
No improvement needed.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Removal team were helpful, courteous and professional. Waiting for completion was long winded but the team were very patient
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Please note: Our Price Guide tool is intended for moves within the UK Mainland only. If you're moving to or from the UK mainland please speak to one of our friendly team who will be able to provide you with a bespoke quote.
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