Customer Review
Extremely understanding & helpful
Our initial enquiry was followed by various conversations concerning moving delays which were forced upon us. At all times the staff were extremely understanding and helpful. The move was demanding both in terms of items moved and access at collection and delivery. The team handled this very well. They quietly got on with the job and were courteous at all times. No difficulties were raised in the survey with regard to items such as workshop equipment and vehicle parts, or the access at collection and delivery locations. This was not the case with surveys from two competitors whose quotations were considerably higher than Britannia Bradshaw's. Britannia Bradshaw made enormous extra effort to arrange the move at extremely short notice, brought about by delays further down the chain. In the face of extreme unpredictability, this enabled us to meet the requirements of those above us in the chain and get the job done.
Michael Kenefeck
House Removal
15th January 2020
10/10 Stars
Removal quote appointment booking service
Bradshaw Moving Services can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), or 01283 243001 (Derby & Burton) and speak with one of our removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
Our move across 2 days and 180 miles was seamless.
Why did you choose to get a quote from us and where did you get our contact details?
Honestly cannot remember
How would you rate the way we dealt with your initial enquiry?
9/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
Mark listened to us and quoted accordingly
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
The 4 guys were all excellent
How would you rate our communication?
9/10
How can we improve our service?
You are doing fine as you are.
How likely are you to recommend us to your friends / family?
9/10
Is there anything else you would like to tell us about your move?
The highest praise I can give the removal team is that our move across 2 days and 180 miles was seamless. The guys were excellent.
All three removals people were excellent
Why did you choose to get a quote from us and where did you get our contact details?
I chose to get a quote from Britannia Bradshaw due to the customer service from Pam Morris who tried to assist me even though you were fully booked at the time and then kindly called me back when a cancellation slot opened up. I got your contact details from your website
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Britannia are a quality company so I knew the move was being coordinated by a trusted company.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
All three removals people were excellent they were very courteous and made the whole experience very stress free. Nothing was too much trouble for them
How would you rate our communication?
10/10
How can we improve our service?
My experience of your service could not be improved as it was first class.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Not really
Took every care possible with our belongings
Why did you choose to get a quote from us and where did you get our contact details?
Word of mouth - referral
How would you rate the way we dealt with your initial enquiry?
9/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
Referred to you. Advised your moving staff were very good.
How would you rate your move team?
9/10
Would you like to tell us anything about your move team?
Kemp, Jamie and Aaron worked as a team. Took every care possible with our belongings. They all followed our request on specific items of value. Very happy individuals and worked very hard to make our move an easy process. We were pleased that we pushed our solicitor / estate agent which resulted in the release of the keys just before 11am.
Please pass on our thanks all three, plus they late helpers Tommy and Jake on the 25th. We would not hesitate in recommending this team in the future to friends and family. EXCELLENT JOB!
How would you rate our communication?
9/10
How can we improve our service?
It was all good from Trevor's visit to finishing the move.
How likely are you to recommend us to your friends / family?
9/10
Is there anything else you would like to tell us about your move?
No
I didn't get other quotes after our phone conversation
Why did you choose to get a quote from us and where did you get our contact details?
I had your card (through the door?) / you moved us to France many years ago
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Big effort you made to find us an appropriate date and I didn't get other quotes after our phone conversation
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Easy going / efficient / friendly / obliging / nice people ... a pleasure to meet them all
How would you rate our communication?
10/10
How can we improve our service?
I wouldn't know how to answer this
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
It took the sting out of the anxiety involved ... especially after the calls you made on my behalf from Leicester to Stafford which resulted In getting a cancelled booking, allowing me to move before the big stamp duty deadline which the rest of my chain were trying to beat. As the truck pulled into the drive of my daughter's house, the phone rang to confirm the exchange of contracts on the house ... tight timing!
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Please note: Our Price Guide tool is intended for moves within the UK Mainland only. If you're moving to or from the UK mainland please speak to one of our friendly team who will be able to provide you with a bespoke quote.
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